Contacts
Welcome to the contacts page of ads-hull.co.uk — your independent guide to the best crypto casinos in the UK. Below you will find the best way to get in touch with our editorial team, what topics we can help with, and where to turn if your question is outside of what we can assist with.
How to Reach Us
The only official way to contact the ads-hull.co.uk team is by email:
Please include a clear subject line and as much relevant detail as possible in your message — this helps us route your enquiry to the right person and respond more quickly. We do not operate a phone line, postal address, live chat or contact form, so any communication claiming to be from us through other channels should be treated with caution.
What You Can Write About
We welcome messages on any of the following topics:
- Questions about our content — for example, how we test and rank crypto casinos, what criteria we use in our reviews, or how a specific rating was determined.
- Corrections — if you believe any information published on ads-hull.co.uk is inaccurate, outdated or misleading (such as a casino's bonus terms, licensing status or payment methods), please let us know and we will review it.
- Feedback — suggestions on how we can improve our reviews, guides and comparisons, or topics you would like us to cover.
- Partnership requests — commercial and editorial partnership enquiries are also accepted at the email address above. Please outline your proposal clearly so we can assess it.
Response Time
We read every message we receive and usually reply within a few business days. During busy periods — for example around major updates to our rankings — a reply may take slightly longer. There is no need to send follow-up messages; rest assured your email is in the queue and will be answered.
Questions About Your Casino Account
Please note that ads-hull.co.uk is an independent review and information website — we are not a gambling operator. We do not run any casino, hold player funds, or manage player accounts.
This means we are unable to help with questions about:
- Deposits or withdrawals (including delayed crypto payouts);
- Bonuses, wagering requirements or promotional disputes;
- Account registration, verification (KYC) or account closure;
- Technical issues on a casino's website or app.
For any of these matters, please contact the customer support team of the casino in question directly — most operators offer live chat or email support around the clock. If you are unable to resolve a dispute with a licensed UK operator, you can escalate it to an approved Alternative Dispute Resolution (ADR) provider or raise your concerns with the UK Gambling Commission.
Need Help With Gambling?
If gambling is no longer fun, or you are worried about your own gambling habits or those of someone close to you, free and confidential help is available across Great Britain:
- GamCare — operates the National Gambling Helpline, available 24 hours a day, 7 days a week. Visit www.gamcare.org.uk for helpline details, live chat and treatment options.
- BeGambleAware — provides information, advice and signposting to support services. Visit www.begambleaware.org.
You can also consider self-exclusion tools such as GAMSTOP, which blocks access to all UK-licensed online gambling sites. Please gamble responsibly — only wager what you can afford to lose.